Courtyard & Garden
 
 
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BOOKING TERMS AND CONDITIONS

Thank you for making a booking at the Gold Mines Hotel. 

We ask that you follow the requests of the staff who are here to ensure the safety and enjoyment of you and other guests.

  • If you are unwell, please stay home.  If you arrive and are visibly unwell, you will be asked to leave

  • Our ‘no show’ policy is as follows:
    Should a member of your group fail to show and we have not been given at least 24 hours notice, the organiser of the booking will incur a $50 charge for each person that fails to arrive. 

  • You are welcome to bring a cake.  We can present that cake to the table for you and then plate the cake for your guests.  We charge $5 per person for the cake to be consumed at the Gold Mines Hotel.

  • It is important that you and your guests arrive at the designated booking time as your table may be required 2 hours after your designated booking time for a subsequent booking.  

  • We reserve right to modify the area in which you have booked, in accordance with weather conditions, capacity of designated areas and venue function bookings to ensure your comfort and enjoyment.

    Should you not agree with the above terms and conditions, please feel free to contact us to discuss otherwise receipt of the terms and conditions via a valid book constitutes acceptance. We thank you for your understanding.


 
 
 

Reservations are encouraged to be made online via our online reservation system. 

If you are unable to make a reservation online or you wish to make a booking for a group larger than 20, please call us on 03 5443 3004 . If the Hotel is unattended or you call during a service time, please leave a message and we will return your call within 24 hours.

We can cater to most dietaries/allergies given 48 hours notice. Please include any special dietary requirements in your booking request.

Surcharge applies of Sunday 10% and Public Holidays 15%. This charge is designed to reflect the cost of operating on both a Sunday and Public holiday.   Thank you for your understanding and we look forward to you joining us.